Returns & Exchanges
At Gioia Wall Art, we want you to love your new space; if your selection isn't quite right, we offer a 30-day return policy for most of our curated collection. Please ensure items are returned in their original packaging to guarantee a smooth refund or exchange process.
Initiate Your Request
Contact our support team with your order number and reason for return within 30 days of receiving your artwork.
Prepare the Package
Carefully repack your wall art in its original protective internal packaging and outer shipping box to prevent damage during transit.
Ship the Item
Affix the provided shipping label to the box and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned piece, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing